Most modern businesses now rely almost completely on some form of technology to get things done. This means they need an IT support system that can ensure problems are kept at bay, and even if they arise, they can be rapidly solved. Some companies choose to manage IT support services in-house, but it’s now more common than ever for organizations to outsource this work to an external IT help desk.

Here are some of the benefits of outsourcing your IT operations to a trusted provider:

Benefit from Industry Experts

Unless your core business is related to IT, there’s a possibility that you don’t have staff representing a broad spectrum of industry expertise. Even if you have a few staff members, they may not be able to keep up with the rapidly changing technology. Outsourced IT help desk service providers hire diverse staff with expertise representing various aspects of IT. They keep up with the latest developments so that you can benefit from the latest industry knowledge. Visit source to read more.

Contact Us:

Pathway Communications
Address: 95 Apple Creek Blvd.
City: Markham
State: Ontario
Zip Code: L3R 1C7
Phone: 416-214-6363
Email: anusha.parikh@pathcom.com

Four Best Practices for Endpoint Management

As cyber and ransomware attacks continue, many organizations no longer respond quickly to endpoint threats as they should. For instance, around 30% of all known breaches are because of malware getting installed on the endpoints. Today, IT security is more important than ever, and there are several best practices your company should follow.

Best Practice #1: Protecting Your Endpoints

The endpoints are doors that can lead to some of your most important data. Endpoint devices can help hackers since they often can’t get into internal networks from the internet. Usually, next-generation firewall protection keeps them safe, and content delivery networks let you access the data in the cloud. Along with firewall, anti-malware and anti-virus software play an important role in keeping the network safe.

Hackers often have to have access that is near-physical. If you do not have proper IT security measures in place, hackers can get to your sensitive, valuable data without the employee or company knowing about it. 

Best Practice #2: Having the Least Privilege Access

Currently, the best practices of managed IT services involve giving your users as few privileges as possible. When a common user accesses the endpoint using an administrator’s credentials, it is easy for malware to get installed. You should make sure that each user can do their job, but you should give them the least privilege access rights. Many users will not need software installation rights.Visit source to read more.

Contact Us:

Pathway Communications
Address: 95 Apple Creek Blvd.
City: Markham
State: Ontario
Zip Code: L3R 1C7
Phone: 416-214-6363
Email: anusha.parikh@pathcom.com